Microsoft – an ‘At last!’ and a plea for the future

I’d started a draft posting, then parked it. Until I got a call yesterday from “The technical department of the windows operating system” – they are base din Leicester, but declined to tell me more before hanging up on me!

Anyway, here’s the post I had in the works…

I saw this the other week on Cnet:

http://www.cnet.com/uk/news/microsoft-combats-tech-support-scammers-with-lawsuit/

I’ll be honest, I thought ‘about time’. I’m sure others have had to deal with the array of calls you get. I’ve had ‘Colin’ call me from ‘the Windows company’ (They don’t sell double glazing but they make the ‘operating system on my computer’).

Thankfully I am quite tech savvy (or at least, I like to think I am), so the minute I get one of these types of calls, I try and get any information I can out of them. Usually no good, but occasionally you might get a registered address from a flustered call agent.

What would really help would be a way for us to provide Microsoft with this information. I’ve emailed addresses once or twice, but it seems really hard for me to engage with Microsoft on this – and let’s face it, it’s someone trying to diss their name!

So, what I’d like is an online form, link it to my Microsoft account – let’s face it, Windows 8 got us to register and set up microsoft accounts to login, so you can authenticate me and engage with me. And if the information you need isn’t immediately available, write me a tool, or tell me how to collect what you need.